COVID-19 Information for Journalists
UCSF and UCSF Health are actively responding to the COVID-19 emergency in the San Francisco Bay Area. Many of our experts are busy and are not able to immediately speak with media. If you want to speak with our experts, please contact [email protected].
Due to health and privacy concerns, we are unable to provide access to patient areas in our clinical settings.
At this time, we are unable to give information about individual cases. All inquiries about the COVID-19 cases in San Francisco should be directed to the San Francisco Department of Public Health.
Interviews and Consents
If you would like to cover a story involving UCSF experts, patients, research or clinical programs, please see the team’s beats and contact information as well as guidelines. You can also contact us directly at [email protected].
Interviews at UCSF
If you are interested in arranging phone or on-site interviews (including photo or video shoots) with UCSF faculty or staff, please contact the Public Affairs representative who covers the topic you are interested in.
The Public Affairs team will work with you to obtain necessary clearance for on-site visits. Stories involving UCSF Health patients require advance HIPAA (Health Insurance Portability and Accountability Act) consent, as required by federal law, as well as clearance for entering patient care areas. We can provide you with background information and recommend additional sources for your stories.
A member of the Public Affairs team must accompany all reporters on campus.
UCSF Public Affairs is committed to protecting the privacy of our patients. Under HIPAA (the federal Health Insurance Portability and Accountability Act), we are required to obtain written authorization from a patient or a patient’s parent/guardian before media interviews are arranged. If written consent is not available, we will not disclose a patient’s medical status. UCSF guidelines for that process are available here.
Entering Patient Care Areas
As a specialty hospital, we care for critically ill patients. In some situations, reporters may be required to present documentation of flu- or other inoculations prior to entering certain clinical areas, or to wear a medical mask. As with other visitors, members of the media with active flu symptoms or other infectious disease will not be allowed into patient areas. Reporters who will be on campus more than two weeks will need to comply with the long-term visitor policy, which requires the same proof of inoculations required of all UCSF staff and contractors, to protect both patients and visitors.
Public Affairs Staff
Each member of the UCSF Public Affairs team oversees a wide array of beats, serving as the first point of contact for reporters seeking experts and faculty and staff seeking public relations advice. For areas outside of these beats, please email or call the News Assistant at [email protected] or 415-502-6397.
Research News Team
Beats are listed alphabetically. For areas outside of these beats, please email or call the News Assistant at [email protected] or 415-502-6397.
Clinical: Jess Berthold | [email protected], 628-399-0432
Research: Robin Marks | [email protected], 628-399-0370
UCSF Benioff Children’s Hospital Oakland: Lorna Fernandes | [email protected], 415-502-6397