Zuckerberg Hospital to Boost Mental Health Services for Kids

$34 million grant will add 36 treatment slots for most vulnerable youth.

By Jess Berthold

For a child experiencing a mental health crisis in San Francisco, inpatient beds are few, and getting appropriate care often means leaving family, friends and community for a treatment facility hours away. A child who is on Medi-Cal, uninsured, in foster care or in the juvenile justice system faces even more challenges due to the smaller number of inpatient and intensive outpatient mental health facilities accepting these patients.

Lisa Fortuna, MD, chief of psychiatry at the Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), remembers one teen she treated who had a significant history of trauma and was experiencing psychotic episodes.

“This young person really needed hospitalization. But everywhere we turned, we were told that the system involvement – with juvenile justice and child welfare – in addition to the youth’s clinical history, was too complicated, and they didn’t have the workforce to support the child,” said Fortuna, who is also the executive vice chair of the Department of Psychiatry and Behavioral Sciences at UC San Francisco (UCSF), which has a longstanding partnership with ZSFG. “Our only choice was to stabilize the child on our pediatrics unit as best we could until we could find a residential setting, and that was far from the city and the child’s natural supports.”

Nationally and locally, the COVID-19 pandemic dramatically increased the number and severity of mental health challenges for children and youth and exacerbated an existing shortage of services and providers, Fortuna said. Children ages 3 to 17 saw a 29% rise in anxiety and 27% rise in depression from 2016 to 2020, according to the U.S. Department of Health and Human Services.

We need to ensure strong community input so we can create culturally appropriate programs where families can be involved in the care.

Lisa Fortuna, MD

The San Francisco Department of Public Health (SFDPH), through its academic community hospital ZSFG, is working to change the situation thanks to a $33.7 million state grant. Together, SFDPH and ZSFG plan to add 24 new partial hospitalization and intensive outpatient slots in the next 18 to 24 months, as well as 12 inpatient beds in five years. None of those options for care exist now, as ZSFG’s mental health care currently comprises outpatient (non-intensive) visits and consulting services for pediatricians and other physicians.

Adding the new programs will enable the hospital to treat at least 450 youth annually in the inpatient unit, and 900 in intensive outpatient clinics. The expansion is the latest chapter of a 150-year-and-counting partnership with UCSF, in which ZSFG doctors serve as faculty at UCSF and develop cutting-edge clinical research for the benefit of all San Franciscans.

While the services will be new, San Francisco’s public hospital has a wealth of experience in treating patients whose vulnerabilities can be too challenging for other health facilities. “At UCSF and ZSFG, this is what we do: We treat people with very complex lives and situations, and we figure out how to respond to barriers – whether financial, cultural or structural – so we can provide quality care,” said Fortuna. “We’ll bring that expertise to our new mental health services, as well.”

With the help of a $33.7 million state grant, the San Francisco Department of Public Health (SFDPH) and ZSFG plan to introduce new mental health services for youth that will pave the way for:

  • 24

    New partial hospitalization and intensive outpatient slots in the next 18-24 months

  • 12

    New inpatient beds in five years

  • 450

    Youth to be treated annually in the inpatient unit

  • 900

    Youth to be treated annually in intensive outpatient clinics


Most mental illness starts in childhood

A growing body of research shows that the sooner a person’s mental illness is treated with comprehensive services and support, the better the outcomes in the short and long term, noted Matt State, MD, PhD, professor and chair of UCSF’s Department of Psychiatry and Behavioral Sciences.

“The majority of mental illnesses start in childhood and adolescence – half by age 14 and 75% by age 24. That’s when we most often see the first bouts of depression or anxiety, the first psychotic episode,” said State. “By investing in comprehensive mental health services for children and increasing access to care, we can promote healthy brain development and resilience in young people, in many cases mitigate the consequences of trauma and untreated mental illness, and really improve the trajectory of their lives into adulthood.”

To address complex mental health challenges, there needs to be several levels of care that children can step up or down to depending on their current situation and how they respond to treatment, said Fortuna.  Some will need weekly or biweekly outpatient counseling, while others will need intensive outpatient care. At ZSFG, the latter will comprise two full days of intensive services – such as medication management, one-on-one counseling, group and family counseling – followed by regular outpatient sessions. Partial hospitalization, meanwhile, will involve spending at least half of every day receiving services for more than two days.

Having all these tiers available locally will make it easier for the child’s natural support system to be involved in the care, said Fortuna.

“As we design these programs, we are very aware of how important family and community engagement and support are; they are at the heart of wellbeing for young people,” Fortuna said. “We need to ensure strong community input so we can create culturally appropriate programs where families can be involved in the care.”