This article is archived and only made available for historical reference. If you’d like to discover UCSF’s most recent advances in research, education and patient care, please visit the UCSF News Center.
Archive: VA Leader, UCSF Researcher Will Use VA's Computerized Medical Records for Physician Education
Millions of US veterans get medical care through a government-run, single-payer system. They are financially less well off than average, but research indicates that they stand a better-than-average chance of getting appropriate care.
That's partly because the US Department of Veterans Affairs (VA) boasts the nation's largest and most comprehensive paperless medical records system. It's called the Veterans Health Information Systems and Technology Architecture - VistA.
For each patient, all diagnoses, notes, lab results, medical images and prescriptions originating from any of the 1,400 or so VA clinics and hospitals throughout the country are contained within a single electronic medical record. Important information is not lost, and it is less likely to be overlooked.
According to Paul Volberding, MD, chief of the Medical Service at the San Francisco Veterans Affairs Medical Center and professor and vice chair of the Department of Medicine at UCSF, "If people were more aware of how big a problem medical records systems have been historically in terms of improving the quality of care that's delivered in hospitals and clinics in the US, and in terms of our ability to measure the quality of the care, more people would look to the VA and VistA as the model."
But Volberding wants to lift the bar higher. He is interested in ways the medical record can be used to support medical education. He aims to hot-rod VistA so that it can be used as a teaching tool to continually educate physicians. The system could provide "teaching moments" in the midst of patient care.
"Because of the academic affiliation that we have with UCSF, the quality of the physicians that we can bring to the VA and the quality of care we are able to deliver are the best," Volberding says. "And because the VA is a fully sponsored health care system, we have time to do a good job of teaching the UCSF medical students and residents who come here."
But why not further extend the reach of this high-quality teaching and medical care throughout the VA system - to rural clinics as well as major teaching hospitals?
Like many other computer-based systems, VistA already is programmed to warn physicians if they try to order drugs that have adverse interactions, for instance.
"But we're looking to see if the medical records system could be much smarter -actually providing teaching to the physician appropriate to a particular moment during the patient's care," Volberding says.
Physicians would remain on their toes and better informed, thanks to computerized queries, prompts and updates on current treatment. Patients would benefit from better care and even fewer physician errors.
On a larger scale, with VistA, it should be possible to track whether physician practice actually reflects this new form of instruction, and whether patients do truly benefit, Volberding says.