How Engaged Are UCSF Employees?

Gallup Survey to Gather Confidential Data from University Staff Employees

Perri Ling, a financial analyst with the UCSF Center for the Health Professions, reacts to winning one of the top prizes at an April 21 staff appreciation event at the Laurel Heights campus. Photo by Susan Merrell

By Leland Kim on April 25, 2014

How successful has UC San Francisco been in engaging its staff as they work to achieve the University’s mission and strategic plan?

The Staff Engagement Survey administered by the Gallup organization aims to answer that next week. The confidential online survey will run April 28 through May 16.

Sam Hawgood, MBBS

“Our staff is an integral part of our success,” said UCSF Interim Chancellor Sam Hawgood, MBBS. “We need to make sure everyone has the opportunity to share their ideas and express their concerns. Feedback from all employees is essential to maintain a supportive work environment.”

Gallup will email every UCSF staff employee a set of instructions and a code that will give them access to the confidential and secure assessment. The survey should take less than 10 minutes to complete. Some staff members who are unable to complete the survey online will be provided paper surveys.

The survey provides each employee an opportunity to express his/her voice candidly and confidentially.  Based on the results, UCSF departments will then develop post-survey action plans that will contribute further to making UCSF a great place to work, which is one of the five goals in the strategic plan. The 2014 survey will also help evaluate progress made since the 2013 engagement survey.

Gallup will keep all responses completely confidential. Feedback will be reported anonymously without reference to anyone’s identity. Once the results have been reported and analyzed, UCSF will inform staff about what was learned and managers will be asked to take the next steps, along with their teams.

Feedback from all employees is essential to maintain a supportive work environment."

Interim Chancellor Sam Hawgood, MBBS

The UCSF Staff Engagement Survey assesses the level of involvement in, commitment to, and enthusiasm about their work at UCSF.

As the second largest employer in San Francisco, UCSF has regularly conducted staff surveys (2013, 2011, 2008, 2006, 2003 and 2001) to get critical feedback on how the University can help individuals and the institution reach their potential.

This is the third survey of its kind conducted by Gallup at UCSF. The first occurred in 2011 and the second in 2013.