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1st appeared 02 July 1999

UCSF Stanford Health Care Weighs Options for UCSF/Mount Zion

As UCSF Stanford Health Care considers making major changes in patient services to curb financial losses at UCSF/Mount Zion, officials are meeting with concerned employees, neighbors, elected representatives and others to update them on the situation.

"We're facing very difficult times," Bill Kerr, chief operating officer, told the Hospitals Auxiliary of UCSF Medical Center. "We're not alone. Other health care providers in the Bay Area and other academic medical centers across the country are struggling."

Chief Executive Officer Peter Van Etten told the San Francisco Board of Supervisors on Tuesday that "UCSF Stanford is not closing Mount Zion. The several options being explored all retain extensive services at Mount Zion."

Protester at Regents meetingThe next community meeting to discuss the future of Mount Zion is scheduled for July 13, from 7 to 9 p.m., at the College of Podiatric Medicine, Reiss Hall, 1835 Ellis St. UCSF Stanford officials will discuss the options at the next UC Regents meeting on July 15 and make a recommendation at UCSF Stanford's next board meeting on July 23.

While no decisions have been made about Mount Zion, UCSF Stanford officials say changes are necessary as part of an overall plan to restore fiscal stability to the entire clinical enterprise, which is projected to end 1999 with a $60 million shortfall. UCSF Stanford is now in the midst of cutting $170 million from its $1.5 billion budget to break even in 2000.

This effort will result in layoffs of some 450 employees at the north campus alone.

"These layoffs have been painful to all of us and have raised serious concerns among the unions and legislature," says Haile Debas, dean of the School of Medicine and vice chancellor for medical affairs.

As part of UCSF Stanford's plan to find $100 million more in cost savings or revenue gains to achieve a 3- to 4-percent operating margin in 2001, administrators are considering several options for Mount Zion, a 113-year old hospital which became part of UCSF in 1990. One of four acute care hospitals united during the November 1997 UCSF Stanford merger, Mount Zion faces losses of up to $56 million this year, UCSF Stanford officials say.

"It should be perfectly clear to everyone that, with or without the merger, UCSF has to stop this financial hemorrhage to ensure the survival of its clinical programs," Debas says.

Since the options for restructuring services have come to light, many people have expressed concerns about the potential for closing Mount Zion's inpatient and emergency room services. "Nobody wants to see these services closed, but the funds needed to keep them going have to come from somewhere," Debas says.

Deficits at Mount Zion are due to a number of factors. First, it is difficult to support all of the services involved in running an acute care, 365-bed hospital with a patient census of only 100, Van Etten says. Second, revenues from government and private payers are not keeping pace with escalating costs for drugs, supplies and wages at the hospital. Third, due to a complicated federal formula for Medicare funding, Mount Zion gets reimbursed significantly less than the UCSF Medical Center on Parnassus for caring for Medicare patients.

The entire clinical enterprise faces reduced Medicare payments mandated by the Balanced Budget Act of 1997, which targets Medicare for cuts of $116 billion between 1998 and 2002, including reduced support for graduate medical education. Annual reductions in Medicare payments to UCSF Stanford will total $38 million next year.

Van Etten and other teaching hospital officials met with US senators to make the case for federal Medicare support for training future physicians at academic medical centers. Senator Patrick Moynihan's (D-New York) bill to stabilize Medicare's funding for graduate medical education at its current level is pending action.

Weighing the Options

Mount Zion has been losing money for years, UCSF Stanford officials say. Mount Zion's losses have totaled $159 million in the last six years. But since its integration with UCSF in 1990, the medical center has been able to offset its losses with operating gains earned two miles away on Parnassus. Now that that medical center also faces its own financial deficit, UCSF Stanford officials say they need to find a way to deliver more cost-efficient services across both sites.

Van Etten on Tuesday outlined options being considered for Mount Zion and their projected financial consequences for UCSF Stanford:

  • The option to operate only those functions that relate to outpatient physician practices and the outpatient clinical cancer center at Mount Zion and transfer inpatient and emergency care to the UCSF Medical Center would save about $20 million annually with one-time capital costs of about $11 million;

  • an option to operate all outpatient services and a 72-hour short-stay unit and move inpatient and emergency care to the UCSF Medical Center would save about $10 million a year with one-time capital costs estimated at $35 million;

  • another option to move some clinical programs and their hospitalized patients from UCSF Medical Center to Mount Zion and fill vacated services on Parnassus with new programs would initially result in annual losses of about $3 million to $10 million, depending on the size of the programs transferred. Over several years, growth at UCSF could restore the loss and generate up to a $13 million annual gain. One-time capital costs of $36 million to $60 million would be needed under this option.

A fourth option, to build a women and children's hospital at Mount Zion, is a long-term possibility. However services are reorganized, Van Etten says, Mount Zion will still operate clinics for adults and children, full service outpatient cancer services and ambulatory surgery. Both UCSF and UCSF Stanford have significant commitments in the Western Addition neighborhood, where an outpatient cancer center is under construction and two medical office buildings and a cancer research facility have been built in recent years.

All the options are being evaluated in terms of their financial and operational benefits, impact on the community and employees and effect on academic programs, UCSF Stanford officials say. Particular care, they add, is being taken to discuss the impacts of moving the Mount Zion emergency services to UCSF. Mount Zion receives 6 percent of San Francisco's ambulance calls.

"Once a recommendation is brought forward to the UCSF Stanford Health Care board, it has the ultimate responsibility to make the decisions," Kerr says.

Any decision to make major changes in hospital services would trigger a formal review process by the San Francisco Health Commission. If closing Mount Zion's ER is advised, the city and county Emergency Medical Systems would review the impact and make a recommendation to the state.

About 50 people, including laid-off UCSF Stanford employees and union members, protested outside the Regents' meeting at UCSF's Laurel Heights campus on June 18. Among their many concerns, protesters do not want to see major cutbacks at Mount Zion and question decisions to lay off workers in favor of contracting with private companies to cut costs.

Acknowledging that UCSF Stanford has had to discontinue valued programs to make ends meet, Kerr says administrators have tried to close only those services that are available elsewhere in the community. The outpatient pharmacy at the ambulatory care center on Parnassus, for example, had seen a decline in prescriptions from a high of 1,500 per day to some 300 to 400, he says. UCSF Stanford transferred its outpatient pharmacy prescription records to Safeway pharmacies. Safeway has agreed to serve UCSF patients with unique needs such as those whose prescriptions require treatment authorization requests.

As for the loss of valued employees, Kerr says UCSF Stanford has offered job fairs and counseling to help them through the transition. While most health care workers will likely be able to find another job, he says less skilled workers may have a more difficult time.

"With budget cuts of this magnitude, it can't be business as usual. We need to make changes in processes and practices to make us more cost-effective. We are working with physicians, nurses and staff to figure out how to deliver patient care more efficiently. And we will be monitoring our services to be certain we are maintaining high quality."

UCSF Stanford also is working to increase revenues by renegotiating contracts with HMOs and other private insurers. UCSF Stanford is negotiating price increases from Medi-Cal, which paid $80 million less than the cost of providing care to its recipients last year, and three large HMOs. "It isn't enough," Van Etten says. "They are still paying us less than our costs, but it would have been much worse if we didn't have the market clout as a merged organization."

Fate of UCSF/Mount Zion

During his recent state of the school address, Debas detailed how UCSF faculty will take part in the review process. While UCSF Stanford's Office of Strategic Development, directed by Patty Perry, analyzes the implications of the options, three UCSF advisory committees are evaluating the impact of each option on training and clinical programs. Debas anticipates that the UCSF committees will submit a consolidated report to the UCSF Stanford board as an official School of Medicine response.

Debas established the first of these three committees, which includes department chairs, faculty and members of the dean's office and meets Tuesday mornings. While Debas is on sabbatical, Lee Goldman, associate dean for clinical affairs and professor and chair of medicine, will chair the committee now called the Tuesday morning group. The Tuesday morning group created a committee at Mount Zion, chaired by Ernest Ring, associate dean and assistant CMO at Mount Zion. Ring's committee represents most of the departments with clinical activities at Mount Zion.

"We've bottomed out on the amount of full-time equivalent [employee] cuts we can endure," says Ring, chief of radiology at Mount Zion. "So any savings have to come from a programmatic change. Everybody is looking for a change that doesn't hinder the academic mission. My hope is that any change will allow the opportunity for growth."

Ring oversees clinical and research programs, education of medical students and house staff, recruitment of faculty and serves as a liaison between faculty at Mount Zion and the Parnassus site, and between community physicians. Whatever happens, Ring says, employees hope that the hospital is able to maintain its long-standing history of providing personalized patient care in an academic setting. "The rank and file staff are team players," he says. "They want to do whatever is necessary to keep this place part of the clinical enterprise."

Training residents in surgery, anesthesia and other disciplines, Mount Zion assigns 31 of its 80 residents in primary care. "One of the strengths of this hospital has always been that we are exposing trainees to doctors who have been treating the same patients for 30 years," says Ring, who began working at Mount Zion in 1993. "As I came to know this place, it reminded me why I went into practice in the first place."

A third committee, established by Ring and chaired by Orlo Clark, chief of surgery at Mount Zion, and Lawrence Pitts, professor of neurosurgery at Mount Zion, includes other Mount Zion faculty, trustees and community physicians.

Debas, who began his sabbatical this month, plans to remain "fully engaged in all merger-related discussions and decisions."

Links:

UCSF Stanford Health Care

Daybreak's UCSF Stanford archives

Related Daybreak/Newsbreak stories:

School Strong Despite Merger Difficulties, Debas Says

UCSF Stanford Health Care Works Toward Financial Recovery

Kerr Responds to Speculation on Mount Zion's Future

Source: Lisa Cisneros, Newsbreak editor

  

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